This policy explains how information submitted through the SONGMICS website may be used to respond to product, service, and support inquiries. Typical form details include name, email, phone, company, country, product interest, and message content.
We collect information that visitors voluntarily provide through inquiry forms or search fields. The website may also receive standard technical information needed for security, analytics, and service reliability.
Information is used to answer requests, understand product interests, route messages, improve website content, and support customer-care follow-up. SONGMICS does not require sensitive personal information for ordinary product inquiries.
You may contact us to update or remove inquiry information where applicable. Please avoid submitting confidential details through the website form unless a SONGMICS representative specifically requests them through an approved channel.